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IT Support Specialist - Surgical Hospital

Location : Oklahoma City OK 73134
Job Type : Direct
Hours : Full Time
Travel : No
Relocation : No
Job Industry : Healthcare - Health Services
Job Category : Healthcare - Other

Job Description :




  • Full Job Description


    The IT Support team maintains the computer networks of hospital, providing technical support and ensuring the whole company runs smoothly. IT Support monitors and maintains the company computer systems, installs, configures hardware and software, and solves technical problems.


    IT Support duties and responsibilities of the job:



    • Installing and configuring computer hardware, software, systems, networks, printers and scanners

    • Monitoring and maintaining computer systems and networks

    • Responding in a timely manner to service issues and requests

    • Providing technical support across the company (this may be in person or over the phone)

    • Setting up accounts for new users

    • Repairing and replacing equipment as necessary

    • Testing new technology

    • Possibly training more junior staff members

    • Logging, tracking, escalating, and resolving issues submitted through online tracking system

    • Responsible for prioritizing and completion of IT tickets via e-mail

    • Responsible for acquisition of computers and equipment in conjunction with management


     


     





General Responsibilities:


  • Performs other duties as assigned


Required Qualifications :


Knowledge and Skills Required



  • Handles multiple priorities

  • High School Diploma or GED

  • Effective communication skills; both orally and written

  • Computer Skills

  • Knowledge of of computers and business software application programs and experience with in-house processing systems

  • IT Support/Procurement: 1 year (Preferred)

  • Manages stress appropriately

  • Works alone and with others  effectively



 

Schedule:

 

6:30 AM - 3:00 PM / Monday - Friday



Benefits:

 
Medical, Dental, Prescription Drug, Life Insurance/AD&D,
Supplemental Group Life, Short and Long-Term Disability, Paid Time Off, Extended Illness
Bank (EIB), Flexible Spending, Employee Assistance Program, and company discounts.

 

 

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